Back in 2002, I had the opportunity to enter a graduate program at the University of Central Florida that combined human-systems engineering and HCI with training system development. It was here where I began working with the Army Research Institute as a civilian research fellow. Our team did some great work designing custom control interfaces for soldiers piloting unmanned aerial vehicles. This was later published in Human Factors of Remotely Operated Vehicles, vol. 7 (Nancy Cooke, Ed.)
After graduation in 2006, I accepted an offer from Dell to join their Experience Design Group doing usability engineering and global research. I was given the opportunity to explore several disciplines at Dell. I managed hardware usability for workstations, laptops, and tablets, as well as several targeted software programs. During my tenure, we achieved record revenues on two of the portfolios I led. As my experience increased, I moved into advanced engineering projects where I architected customer experience for new technologies such as wireless docking and cloud services for CAD users. My last roles at Dell focused on redesign of IT management interfaces and initial customer product experience.
After Dell, I launched NeumannUX L.L.C. and began consulting. I've enjoyed working on different projects and have learned a lot getting a bit outside my comfort zone. Moving into the innovation and mobile space has been a real boost. I enjoy the challenge of designing interactions and defining behaviors for something without a blueprint. My last major contract role was with USAA as an experience designer in 2014-2015.
I currently work as a Design Lead at IBM, and teach UX Design, Prototyping, and Design Research at Austin Community College. Austin is a great place to live, work, and interact with talented people. I feel fortunate to have the opportunity to do all of these, in addition to the indescribable reward that comes with being able to help my students achieve their goals.
I spent my early life outside of school playing baseball, golf, and teaching martial arts. While in Texas, I've enjoyed hiking the Hill Country, eating delicious BBQ, listening to great music, and playing more golf. I've also had the opportunity to travel, be it for work or vacation. Seeing so much of the world has changed my perspective considerably.